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Services

PPCG offers the following  community services

INFORMATION SUPPORT AND REFERRAL

MATERIAL ASSISTANCE

FINANCIAL COUNSELLING

 

Information, Support and Referral

We have trained, experienced  workers at all of our sites to assist with information, support and referral over a range of issues. They are able to provide support to people in times of stress, and refer to appropriate services to ensure that peoples needs are met.

If you would like someone to advocate or speak on  your behalf, our workers can negotiate with State Trustees, utility companies and other creditors for you.

This service is free, confidential and while it is best to make an appointment to see a worker at South Melbourne and Port Melbourne, you are also welcome to drop in to talk to workers at any of our sites. Translation services are available at all sites.

 

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PPCG aims to assist people in urgent need with small amounts of material assistance including food vouchers; rent; No Interest Loans, free phone calls; Met tickets,and pharmacy vouchers.

ASSISTANCE IS SUBJECT TO AVAILABILITY

TYPE OF ASSISTANCE AVAILABLE AT ELIGIBILITY REQUIREMENTS ACCESS or LINKS
Food Vouchers St Kilda, South Melbourne, Port Melbourne Must live in the area
Must have a health care / pension card
Must be 16 weeks since last assisted
By appointment
Met Tickets St Kilda, South Melbourne, Port Melbourne Must live in the area
Must have a health care / pension card

Must show appointment or reason
Must be 4  weeks since last assisted
Drop in - Please note that we usually run out of Met cards very quickly at St Kilda, so we may not be able to assist.
Rent Assistance St Kilda only Must live in the area
Must be in established long-term private rental
By assessment

See Front Desk worker and talk to workers at Homeground about assistance they can offer
Pharmacy vouchers St Kilda, South Melbourne, Port Melbourne Must live in the area and have a doctors script and be on a health care / pension card. There are very limited funds for this assistance. In most cases, refer to St Kilda Crisis Centre
Telstra vouchers St Kilda, South Melbourne, Port Melbourne Must never have received one before
Must be a current (connected service) bill
Only available for Telstra phone bills
Preference to City of Port Phillip residents
speak to a worker for more information
Back to School St Kilda, South Melbourne, Port Melbourne Small grants available for primary and secondary school children who live in the city of Port Phillip and whose families receive Centrelink payments.
speak to a worker for more information. Note: cheques cannot be made out to individuals
       

 

Financial Counseling

Make an appointment with our financial counselor who can

Assess your financial situation

Explain what you can do if you can't pay bills, fines or debts

Explain your rights, responsibilities and options

Explain your creditors rights, responsibilities and options

Help you to negotiate with creditors

Give you information about and assistance with bankruptcy

Help you to organise your budget

Assist you when you receive a summons for an oral examination and must attend at the Magistrates Court

Explain and assist when you receive other summons regarding your debt(s)

Assist with documentation needed for Water and Utility Relief Grants, Superannuation, Fines, etc

Refer you to other organisations that may help you