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One Step Off The Street Crisis Services

Salvation Army Crisis Services


Crisis Contact Centre
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Location 29 Grey Street St Kilda
Telephone 9536 7777
Free Call 1800 627 727
Web Page
www.salvationarmy.org.au/crisisservices/

Hours and Access
The Crisis Contact Centre is open every day of the year from 9:00 am to 11:00 pm. No appointment is necessary. The Centre provides a 24 access service on the telephone number listed above. The Centre provides a crisis response with follow up referrals for assistance with housing and tenancy difficulties, finances and budgeting, substance abuse, and mental health problems.

Advocacy
Staff acts as advocates with other community welfare agencies and with government agencies including the Victorian Office of Housing and Centrelink.

Domestic Violence
The Centre also provides a 24 hour response for women and children who are escaping domestic violence and access to family violence outreach services for transitional support.

Financial Support
There is limited financial assistance available for items such as rent, methadone, some other medications and fares.

Mail Holding
A mail holding and mail collection service provides a stable address for people who are homeless or in temporary accommodation.

Centrelink
The Centrelink Community Support Unit is a Centrelink outreach service. Centrelink Community Support Workers assist people who are having difficulty accessing Centrelink services from regional offices. Support Workers attend the Crisis Centre. Check with the Centre for times.

Legal Advice
A lawyer visits the Centre fortnightly and offers free legal advice. No appointment is necessary

Health Services

Location 31 Grey Street St Kilda
Hours 9 am to 5 pm
Telephone 9536 7780
Free Call 1800 627 727

Access Health

The Access Health Program is to provide accessible, responsive primary health care that enhances the well being for:

marganlised or street based injecting drug users
street sex workers
people experiencing homelessness

Access Health offers services that are flexible, free there is no need for an appointment.


Services include doctors, community health nurses, drug and alcohol counsellors, general counsellors, mental health and psychiatric support, health promotion, social workers, showers and toilets ,and a community room.