Phone Number

(03) 8598 6600

Email Address

Information, Referral and Support
Emergency Relief
Providing financial assistance or materials for people experiencing unexpected financial hardships.

Information, Referral and Support

We provide free, confidential information, support, referral and advocacy services to assist people living in the City of Port Phillip. PPCG staff can support you by negotiating on your behalf with service providers, government agencies, utilities companies and other businesses.

  • 161 Chapel Street, St Kilda 3182 | Phone: (03) 8598 6600.
  • 220 Bank Street, South Melbourne 3205 | Phone: (03) 9209 6830.
  • 333 Bay Street, Port Melbourne 3207 | Phone: (03) 9209 6350.

Emergency Relief

PPCG provides support and financial assistance for people experiencing unexpected financial hardship. ER is available at the St Kilda, South Melbourne and Port Melbourne offices.

Financial Assistance is provided in the form of:

  • Food vouchers (when available).
  • Food pantry items.
  • Free phone service (St Kilda only).
  • Fresh Food Distribution (St Kilda only).
  • Phone cards.
  • Telstra vouchers.
  • Myki day passes.
  • Back to School assistance.
  • Nappies and sanitary items.
  • Pharmacy vouchers.

An appointment is required for the assessment of eligibility.

St Kilda (Postcodes 3182, 3183, 3184)
South Melbourne (Postcode 3205 & 3206)
Port Melbourne (Postcode 3207)

A Centrelink Healthcare card must be provided as confirmation of your identification and address.

For eligibility and further information please call (03) 8598 6600 or click the button below:

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Funded by the Department of Social Services (Australia). Funded and supported by City of Port Phillip.

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Our Locations

St Kilda

161 Chapel Street
St Kilda 3182

T: 8598 6600
F: 9537 3279

South Melbourne

220 Bank Street
South Melbourne 3205

T: 9209 6830

400 Clarendon St
South Melbourne 3205

Port Melbourne

333 Bay Street
Port Melbourne 3207

T: 9209 6350

Alma Road

200 Alma Road
St Kilda East 3183

T: 9525 8746

© 2018 Port Phillip Community Group Ltd. ABN: 34 844 707 349 | Public Benevolent Institution endorsed by the Australian Tax Office to receive Deductible Gift Recipient Item 1 (DGR) status.

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