Information, Referral and Support
Emergency Relief
Providing financial assistance and material aid for people experiencing unexpected financial hardship.

Information, Referral and Support

We provide free, confidential information, support, referral and advocacy services to assist people living in the City of Port Phillip. PPCG staff can support you by negotiating on your behalf with service providers, government agencies, utilities companies and other businesses.

Emergency Relief

PPCG provides support and financial assistance for people experiencing unexpected financial hardship. 

Financial Assistance is provided in the form of:

  • Food vouchers (when available).
  • Food pantry items.
  • Phone cards.
  • Telstra vouchers.
  • Myki day passes.
  • Back to School assistance.
  • Nappies and sanitary items.
  • Pharmacy vouchers.

An appointment is required for the assessment of eligibility.

St Kilda (Postcodes 3182, 3183, 3184)
South Melbourne (Postcode 3205 & 3206)
Port Melbourne (Postcode 3207)

For eligibility and further information please call (03) 8598 6600 or click the button below:

The go-to guide

The Go-To Guide provides a detailed list of services within the City of Port Phillip. Services have been separated into categories to allow you to easily find a service that is relevant to you. 

Developed in partnership with Housing First and supported by the City of Port Phillip. If you would like a hard copy of the booklet, please contact us, otherwise download the guide here.

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Funded by the Department of Social Services (Australia). Funded and supported by City of Port Phillip.


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