Information, Referral and Support
Emergency Relief
Providing financial assistance and material aid for people experiencing unexpected financial hardship.
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Information, Referral and Support

Support workers are available Monday to Friday to assist you with information, referrals, advocacy and other supports. Our support is free, confidential and non-judgemental and we will work with you based on your unique needs. We know it can be tricky navigating just where and how to get help, so don’t be afraid to reach out with anything, big or small. Whether it’s help filling a form, negotiating with a utility company, linking in with a service, or getting on top of your finances, we are here to support you!

Emergency Relief

If you are experieincing unexpected financial hardship, please get in touch to speak with a support worker. We know it can feel overwhelming, but there are lots of services and supports to help get you back on track, and we can talk to you about what type of emergency relief you might be eligible for. 

Emergency relief available at PPCG includes:

  • Food vouchers (when available).
  • Food pantry items.
  • Telstra vouchers.
  • Myki day passes.
  • Back to School assistance.
  • Nappies and sanitary items.
  • Pharmacy vouchers.

Emergency relief is available to residents and people sleeping rough in the City of Port Phillip. An appointment with a support worker is required to access emergency relief.

St Kilda (Postcodes 3182, 3183, 3184)
South Melbourne (Postcode 3205 & 3206)
Port Melbourne (Postcode 3207)

For eligibility and further information please call (03) 8598 6600 or click the button below:

The go-to guide

The Go-To Guide provides a detailed list of services within the City of Port Phillip. Services have been separated into categories to allow you to easily find a service that is relevant to you. 

Developed in partnership with Housing First and supported by the City of Port Phillip. If you would like a hard copy of the booklet, please contact us, otherwise download the guide here.

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Funded by the Department of Social Services (Australia). Funded and supported by City of Port Phillip.

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